Remote computer support, anywhere in Hawaiʻi.
The same patient help without the travel — a secure session you approve, watch, and can end at any time. $75/hr, one-hour minimum.
- $75/hr · one-hour minimum
- All Hawaiian islands
- Reply within 24 hours
How a remote session works
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You send the form, and we reply within 24 hours to set a time.
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At the appointed time, we send you a link. You click it and approve the connection — nothing starts until you do.
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You watch everything on your own screen. Nothing happens without your say-so.
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When the session ends, the access ends. Completely.
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You get the plain-English summary in writing.
Session day? Start here.
If we've scheduled a remote session with you, this button opens our secure connection page. Click it a few minutes before your appointment time and we'll take it from there — nothing installs permanently, and nothing connects until you approve it.
Open the session page (opens in a new tab)Good for
Everything that doesn't need hands on the hardware — email trouble, settings, cleanup and tune-ups, scam checks, syncing, storage, and step-by-step coaching.
Every island, one rate
- Oʻahu beyond Honolulu
- Maui
- Hawaiʻi Island
- Kauaʻi
- Molokaʻi
- Lānaʻi
$75/hr everywhere.
In plain English: you click a link, you stay in control the whole time, and it costs $75 an hour no matter which island you're on.
Fair questions
Things people ask before they reach out.
Is remote access safe?
You approve the session before it starts, you watch everything happen on your own screen, and access ends completely when the session ends. Nothing happens without your say-so.
How much does it cost?
On-site in Honolulu is $119 for the first hour (travel included), then $85/hr after that. Remote is $75/hr with a one-hour minimum. Full details on the pricing page — no surprises is the whole point.
Do you work on Windows PCs?
Yes. We're Apple-certified and Apple-first — and fully comfortable with Windows.
Can you help with iPhones and iPads too?
Yes — setup, syncing, storage, and "it just stopped working" mysteries, on-site or remote.
How do I pay?
The first hour is paid up front by card through a secure Square link we send you. If the job runs longer, we send a Square invoice for the extra time when we finish. Works fine from the mainland. No cash.
I'm on the mainland — can I arrange help for my parents in Honolulu?
Yes — that's one of the main things we do. See how it works for families.