On-site computer help in Honolulu.
We come to your home or business — patient, plain-English support for Macs, PCs, and everything attached to them.
- $119 first hour · $85/hr after
- Honolulu house calls
- Reply within 24 hours
What we handle
- new computer setup and data moves
- Wi-Fi and network trouble
- printers and scanners
- email problems
- backups (Time Machine and cloud)
- storage cleanup and tune-ups
- scam pop-up cleanup and security check-ups
- smart-TV and streaming setup
- iPhone and iPad help
- patient one-on-one coaching on your own machine
How a visit goes
We arrive on time and work at your pace, explaining as we go. Nothing gets changed without your OK. The first hour is $119 and includes getting to you anywhere in urban Honolulu; after that it's $85/hr. Want a ceiling? Tell us your budget and we'll plan to it — and stop for your OK before passing it. Afterward, you get the plain-English summary in writing.
What we don't do
Hardware repairs — screens, batteries, boards. If your machine needs a shop, we'll say so plainly and point you to one we'd use ourselves. That advice is free.
In plain English: a patient, certified tech at your kitchen table, a visible price, and a written summary when we leave.
Fair questions
Things people ask before they reach out.
How much does it cost?
On-site in Honolulu is $119 for the first hour (travel included), then $85/hr after that. Remote is $75/hr with a one-hour minimum. Full details on the pricing page — no surprises is the whole point.
Who actually shows up?
Rodri — Apple-certified (ACMT, ACSP, ACTC), plus CompTIA IT Operations Specialist and Google Cybersecurity. The same technician every time, so nobody has to re-explain their setup to a stranger.
Do you fix cracked screens, batteries, or other hardware?
No. If your machine needs a physical repair, we'll say so plainly and point you to a Honolulu shop we'd trust with our own machines. That advice is free.
Do you work on Windows PCs?
Yes. We're Apple-certified and Apple-first — and fully comfortable with Windows.
Can you help with iPhones and iPads too?
Yes — setup, syncing, storage, and "it just stopped working" mysteries, on-site or remote.
How do I pay?
The first hour is paid up front by card through a secure Square link we send you. If the job runs longer, we send a Square invoice for the extra time when we finish. Works fine from the mainland. No cash.